Iview 10.1 tablet5/16/2023 If you use pre-paid billing you may have purchased credits which are being used for transactions. In these cases the Box Office transactions will be added to the bill and then the total is charged. If you use post-paid billing your Telstra bill is generally generated monthly and shows all the charges accrued in the month. If you use pre-paid or post-paid billing the charges for individual transactions will be on your Telstra bill but your bank, credit card or other payment provider may not show the charges as individually itemised transactions. If you don’t remember purchasing or renting content via Telstra TV Box Office, check with anyone who has direct access to your Telstra TV if they made the rental or purchase. Telstra TV Box Office allows you to rent or purchase movies and tv shows via your Telstra TV and other compatible devices. This process is standard across Telstra and applies to most consumer devices and hardware products. If you purchased your TTV on a device repayment plan and cancel early, you will be charged an early termination fee. Have you gifted or sold your old Telstra TV We can remotely disable lost or stolen devices. If you have lost or had your Telstra TV stolen please contact us. You can find instructions on how to reset passwords on our Help & Support pages. If you have sold or gifted your Telstra TV device but forgot to factory reset the device, you should change the passwords of the subscriptions you accessed on your Telstra TV immediately.
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